"Disney Plus is still available on Roku, but Disney Plus Basic is no longer supported" is not strictly correct.
The carriage agreement between Roku and Disney was reached when Disney Plus was all there was. Disney Plus Basic, the ad-supported Disney version, was not around at that time and is not covered by the original agreed-upon contract.
At this point Roku and Disney have not agreed upon a contract extension to cover Disney Plus Basic, and Disney Plus Basic has never been carried on Roku.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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