Channels & viewing

[Grouchy1]

I am having an issue returning to Discovery+ home screen - It doesn't matter what show we watch. We can't get back to the Discovery+ home screen. If I go back to the Roku Home screen and chose Discovery Plus again it is still on the show we watched, and no option to get to the Discovery+ home screen. This is very frustrating. Any idea how to fix it?

[RokuKariza-D]

Hi @Grouchy1 

Thanks for reaching out here in the Community!

In some cases, removing the affected channel and then reinstalling it helps. To ensure the process is successful, restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

For detailed instructions, refer to this Support link: How do I resolve channel playback issues?

Let us know if there's any difference after.

All the best,
Kariza