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Disconnected from cable and channels are asking for cable provider

I really need somebody to speak to at Roku because I just disconnected my cable and now they're asking for a cable provider to log into some of these channels I am frustrated.

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3 REPLIES 3
Streamer317
Roku Guru

Re: Disconnected from cable and channels are asking for cable provider

@Almondeyez40  Nothing to speak about. There are lots of channels that require a TV provider. Exactly what channel are you trying to watch?

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atc98092
Community Streaming Expert

Re: Disconnected from cable and channels are asking for cable provider

@Almondeyez40 Many channels are only available if you have a subscription through a TV provider. If you've discontinued your cable TV service, and not replaced it with something like YouTubeTV or Sling TV, then those channels are no longer available to you. It won't do any good to speak to a Roku rep, as the channels you're trying to use did not come from Roku. They are provided by the company that offers the content. You didn't specify any specific title, so we can't provide any further detail. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
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makaiguy
Community Streaming Expert

Re: Disconnected from cable and channels are asking for cable provider

Cable-type channels want to be paid. When you have a paid subscription to a "tv provider" service that carries these channels (like a cable or satellite subscription), they receive their pay out of the subscription fees you pay that provider. When you don't have a subscription to such a provider you are not paying for those channels.

Many cable-type channels make their content available for streaming via a "TV Everywhere" channel app for those paying for the channel through a provider as mentioned above. That service doesn't have to be a bloated cable or satellite service however. There are several services you can subscribe to and run on a Roku that may carry the channels you are interested in at a lower cost than you were paying your previous provider. Ones that come to mind to check out for any particular channel would include:

• Hulu plus Live TV
• Sling
• philo
• Directv Stream (the new name for the former AT&T TV)
• YouTube TV (which is currently accessed through the ordinary YouTube app on Roku)
• frndly
• fubu
• vidgo
... there may be others.

Some streaming channels can be subscribed to directly via their web pages (Netflix, Prime Video, NBC Peacock, Paramount+, etc.). Then you can access them on any platform (Roku, firestick, AppleTV, computer, etc.) for which the channel has made an app available. You just log into their app with the credentials you established with that channel.

In addition there are many free channels that do not require "tv provider" accounts. Most (all?) of them are supported by unskippable ads, maybe A LOT of them.

There are others you can subscribe to which have free or lower cost tiers with ads but also have higher cost tiers with limited or no ads.

So there are a myriad of options open to you.

There are several places on the net where you can look up which streaming providers carry a particular channel of interest. Here are several such pages:

https://thestreamable.com/channels
https://www.groundedreason.com/cord-cutting/tv-streaming/how-to-stream-by-channel/
https://suppose.tv/ (thanks to @DBDukes for this one)
• .. and again, there may be others

Savings in cord cutting usually come from picking and choosing which of the offerings you wish to pay for instead of paying for full blown cable or satellite services with scores of channels you never watch.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

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