Channels & viewing

[wfoster]

I have DirecTV stream and last night it stopped working.  I had to sign back in, when I did, it flashes the DirecTV logo, tries to load and then just flickers.  I’ve deleted and reloaded DTV app, restarted ROKU several times and reset internet with no luck.  DTV claims that there is a “global” outage.  Anyone else having the issue?

[RokuDanny-R]

Hello @wfoster 

Thanks for the inquiry.

When removing a channel, please make sure to remove the channel, restart your Roku device, then add the channel back, specifically in that order. 

Are you still currently experiencing an issue with channel playback?

Please keep us posted and we will be happy to continue assisting you.

Thanks,
Danny

[wfoster]

Thank you for the advise but I've done that multiple times.  According to Directv Stream there is a "global" outage

[makaiguy]

If DTV says it is a global outage that means it is DTV's problem and it affects everyone everywhere.  The problem is not specifically with Roku.