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cspghgrl
Level 7
‎01-29-2023 08:13 PM

Cyrano De Bergerac 1990 is playing the wrong Cyrano De Bergerac movie.

Over a year later and they still haven't fixed it.  You'd think they would notice by now.

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3 REPLIES 3
RokuKariza-D
Community Moderator
Community Moderator
‎02-01-2023 10:14 AM

Re: Cyrano De Bergerac 1990 is playing the wrong Cyrano De Bergerac movie.

Hi @cspghgrl

Thanks for bringing this to our attention.

Could you tell us more about the issue you're experiencing? What channel you are accessing the content from? Please confirm to us as well the name of the movie. We'll be able to further assist you from there.

We look forward to your response.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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cspghgrl
Level 7
‎02-01-2023 03:35 PM

Re: Cyrano De Bergerac 1990 is playing the wrong Cyrano De Bergerac movie.

I searched from Roku menu for the 1990 version of Cyrano de Bergerac with Gerard Depardieu. Local Now was the channel that listed it as playing for free.  The Criterion Channel and Broadway HD listed as requiring subscription so I did not try those.

When I selected Local Now, the black and white 1951 version with Jose Ferrer started playing instead.

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RokuMary-F
Community Moderator
Community Moderator
‎02-02-2023 12:05 PM

Re: Cyrano De Bergerac 1990 is playing the wrong Cyrano De Bergerac movie.

Hi @cspghgrl,

Thanks for bringing this to our attention at Roku Community!

We'll send this over to the Roku team for investigation. We'll get back to you once an update is available I'll be sure to let the Community know.

We're hoping to get everything sorted out soon and appreciate you bearing with us in the meantime.
 

 

Best regards,
Mary

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