Channels & viewing

[phlwhitley]

I received many calls about the Criterion Channel.  That number is a private number and not a business.  I have learned that Roku is evidently the source of these referrals to my cell number.  Criterion Channel has no phone number. The only way to contact them for problems is via email. Dialing the number that Roku gives out is a waste of time.

[RokuJechealR]

Hi @phlwhitley,

Thanks for the first post in the Roku Community!

Can you please provide us with more specific information about the issue you are experiencing? With more detailed information, we will be able to assist you further.

Best regards,

Chel

[phlwhitley]

Through a Roku subscriber's voice mail, I learned that Roku is giving criterion channel subscribers my cell phone number as a contact to criterion channel.  This is incorrect.

My post is informational to Roku subscribers in the hope that they will stop calling me.  That will solve my problem.

If you can elevate this to Roku to change their contact information that would also help me.