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Larobison
Reel Rookie

Crave on-air channels not showing up

Crave since early February does not show all the on-air channels. Usually there are crave 1-4, HBO 1&2, super-ecran 1-4. Now I can see only one crave, no hbo and only two super, and the ring is the ones that show keep changing. Contacted crave 3 times and they say they've fixed it, it works for 24 hours and rhen goes back to now showing again. Restarted the roku, reset the connection, restated the router, nothing. Suggestions?

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6 REPLIES 6
DBDukes
Community Streaming Expert

Re: Crave on-air channels not showing up

@Larobison 

Is this a Roku TV? Or do you have a Roku attached to a TV?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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Larobison
Reel Rookie

Re: Crave on-air channels not showing up

Roku 4k stick attached to a Samsung smart TV (which ALSO doesn't support crave anymore, I'm seeing a trend...)

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DBDukes
Community Streaming Expert

Re: Crave on-air channels not showing up

@Larobison 

Suggest you contact Crave about the functionality of their Roku app.

https://www.crave.ca/en/support

https://www.crave.ca/en/contact

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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Streamer317
Roku Guru

Re: Crave on-air channels not showing up

Crave is only supported in Canada. Is that where you live?

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Larobison
Reel Rookie

Re: Crave on-air channels not showing up

Crave has what they call on-air channels, they run according to a time  schedule. Four crave channels, 2 HBO, 4 French. Screenshot_20220320-185942.jpg

 

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Larobison
Reel Rookie

Re: Crave on-air channels not showing up

Yes. Have subscribed to crave for 4 years. 

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