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dmh237
Reel Rookie

Continue Watching includes content never watched

Hi, everyone. Within the last two days, my Roku Channel continue watching list includes content I've never accessed. This appears across all my devices and in a browser. I confirmed the devices in my account are mine. Any suggestions? Thanks!

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RokuCarly
Community Moderator
Community Moderator

Re: Continue Watching includes content never watched

Welcome to the Roku Community, @dmh237!

Thanks for reaching out. No worries! We'd be happy to help you determine the cause and provide further information. 

Before we proceed, can you confirm whether there are other people you know who are using the same Roku account as you? It's possible that they have been accessing these channels, which could be why you're seeing them in your "Continue Watching" feature.

Please be informed that when other people are using your Roku account on a different Roku device, this will mirror everything they do on your account, such as moving, removing, and installing apps. It will also be featured on your "Continue Watching" the apps they've visited.

I hope you find this information helpful. Let us know if you need further clarification and assistance.

Best regards,
Carly

Carly Y.
Roku Community Moderator
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makaiguy
Community Streaming Expert

Re: Continue Watching includes content never watched

@dmh237-  In addition to the reply from @RokuCarly --

I think Continue Watching will list ANY program watched on any Roku that is linked the same Roku account.  Mine shows stuff I never would have watched but my wife would have, even though it might have been on a different TV linked to the same Roku account, or using her own profile on a channel that supports profiles.

 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
dmh237
Reel Rookie

Re: Continue Watching includes content never watched

Thanks, @RokuCarly. I am the only user and have always been the only user.

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