Channels & viewing

[Bavaria13535]

I have the same problem. Keep getting kicked out of the app, then unable to log back in. 

No login screen, only wants me to pay again. 

Ridiculous. I'm cancelling. Grrrrr

[Brakerc]

Bavaria13535------Did you purchase the subscription through Roku??  If so, cancel it and subscribe online at Newsmaxplus.com.  That fixed all my problems except my smart tv app slow loading, kicked off or having to turn off closed captions upon opening each time.  Might be App is too big for Smart tv.  Newsmax sure angered their viewers by not having it ready to go immediately.

[Sdrt101]

Same here. I did click on the $4.99 a month subscription out of curiosity, even though I already have a subscription, and I then received a message saying "you're already subscribed to this channel". Then why can't I log in?!!  I didn't have a problem the past few weeks.

[atc98092]

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@Sdrt101 wrote:

 I then received a message saying "you're already subscribed to this channel". Then why can't I log in?!!  I didn't have a problem the past few weeks.

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Because Newsmax did a terrible job with the rollout of their paid service. They still haven't gotten their authentication module right in their app, but they are the only ones that can resolve it. There's nothing Roku can do to fix it. 

[Jf89408]

I signed up directly with Newsmax and it logs me out every single day. An extreme pain. 

[Bavaria13535]

I feel your pain. I had the same problem, reported it to Newsmax with several Emails. No response, nobody cares. I canceled and deleted my account. Shame on you, Newsmax.

[Brakerc]

Mine logs out occasionally still.  Yes, a big pain in the but!!  It loads very slow on smart tv. I installed a firestick on smart tv and it seems to be working fine right now.  Sorry for all of you that are still struggling.

[ElfinGent1954]

I am also having this very annoying problem. I also use the Newsmax icon in Roku. A few weeks back I saw a tip that tells you to, when you get the code fault, to try logging in using a different email address BUT to, instead of using a different one, use the same email address that's connected with your account. I did this and although it seems to have lessened the times it happens, it still does happen! I haven't called Newsmax yet but will soon!

[JanLCalvin]

I called Newsmax and they are working on a solution to this problem. You can reach them at the following number 561-686-1165. 

[JanLCalvin]

I called Newsmax and they are working on a solution to this problem. You can reach them at the following number 561-686-1165.