Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
xanthe
Newbie

Closed Captioning Not Displaying Sign Language on Paramount Plus

I don’t know if this is a problem that needs to be addressed by Roku or Paramount Plus+. I’m currently watching CSI on Paramount and there have been a couple episodes where sign language is used and no translations in the closed captions were included. So unless you understand sign language you miss out on chunks of dialogue. 

0 Kudos
2 REPLIES 2
renojim
Community Streaming Expert

Re: Closed Captioning Not Displaying Sign Language on Paramount Plus

That would be a Paramount+ issue.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
RokuCarly
Community Moderator
Community Moderator

Re: Closed Captioning Not Displaying Sign Language on Paramount Plus

Welcome to the Roku Community, @xanthe!

Thanks for reaching out here. We'd be happy to share further information about this matter.

In addition to what our Community Expert provided above, most content on the Roku streaming platform is maintained by the channel provider itself, including Paramount Plus. In this case, we highly recommend directly coordinating this with their Support team.

You may reach them here: Paramount Plus Support

We hope you find this information helpful.

Best regards,
Carly

Carly Y.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.