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Paramount + not loading after changing subscription

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When i try to open the app it goes to a screen asking to get started. If I press get started it tells me I am already logged in. I have tried logging out and back in- same result. There is no option to delete the app from the tile. I just switched my subscription from a monthly with Showtime to a yearly without Showtime .

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Paramount + not loading after changing subscription

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Hey, @Jamie_Linkous.

Thanks for sharing this here!

To get more help with the app's access issues, we would recommend reaching out directly to Paramount Plus app support for further troubleshooting.

We hope you'll be up and running soon!

Roku Community Team

Emmanuel-D.
Roku Community Moderator

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Paramount + not loading after changing subscription

Jump to solution

Hey, @Jamie_Linkous.

Thanks for sharing this here!

To get more help with the app's access issues, we would recommend reaching out directly to Paramount Plus app support for further troubleshooting.

We hope you'll be up and running soon!

Roku Community Team

Emmanuel-D.
Roku Community Moderator
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