Hi @Pcircle,
Thanks for your first post here in the Roku Community and for letting us know about this issue going on.
We are interested in learning more about this topic and determining the best way to get you started. Would you be able to tell us when you first noticed the problem occurring? Do you see a notification indicating that there was an error? What are the specific steps that need to be taken to replicate the problem? In your efforts to find a solution to this problem, what measures have you taken so far to troubleshoot it?
With a better understanding, we'll be able to further look into this.
Thanks,
Rey
ERey.
Roku Community Moderator