Hi @Chris-K,
Thanks for the post.
We appreciate you reaching out for support today. Were you able to previously access this channel without trouble? Also, when did you first notice this issue start to occur?
In addition, it might be best to contact the channel provider directly and inquire further about your concern since the channel provider manages the credentials of their customers.
Keep us posted.
All the best,
Kash
Takashi O.
Roku Community Moderator