Channels & viewing

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Mimi13
Newbie

Cannot login to Pure Flix

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I already have a Pure Flix account when I try to add it to my channel guide the only option is to sign up. There is no way to log in. I tried from my phone and cannot get it to upload to my TV

i have a RoKu TV

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RokuERey
Retired Moderator

Re: Cannot login to Pure Flix

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Hi @Mimi13,

A warm welcome here in the Roku Community!

We appreciate you reaching out about this. I did try this on our end, and we are able to see the sign-in and sign-out options to proceed. We would recommend trying reinstalling the channel once again and see if that works.

See for more information here: Pure Flix.

Let us know if that works!

Thanks,
Rey

ERey.
Roku Community Moderator

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RokuERey
Retired Moderator

Re: Cannot login to Pure Flix

Jump to solution

Hi @Mimi13,

A warm welcome here in the Roku Community!

We appreciate you reaching out about this. I did try this on our end, and we are able to see the sign-in and sign-out options to proceed. We would recommend trying reinstalling the channel once again and see if that works.

See for more information here: Pure Flix.

Let us know if that works!

Thanks,
Rey

ERey.
Roku Community Moderator
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JStamp51
Newbie

Re: Cannot login to Pure Flix

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The problem is that I cannot even add the Pureflix app without subscribing.  There is no login option.  The only available app is “Pureflix on Roku”.

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renojim
Community Streaming Expert

Re: Cannot login to Pure Flix

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@JStamp51, are you in the US?  Can you add it from this link?

https://channelstore.roku.com/details/c3680180b8328d199f7312b4c75c49c1/pure-flix

When I search the "Streaming Store" on my device I see both options - the stand-alone app and "Pure Flix on RokuChannel".

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