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Irritated007
Newbie
‎05-24-2023 08:00 PM

Can't watch CNN or MSNBC away from home usually authenticated and allowed by Xfinity

I took cannot watch CNn or MS, NBC on Roku channels with DIRECTV streaming for the past three weeks

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RokuJechealR
Community Moderator
Community Moderator
‎05-26-2023 10:20 AM

Re: Can't watch CNN or MSNBC away from home usually authenticated and allowed by Xfinity

Hi @Irritated007,

Thanks for your first post in the Roku Community!

We're sorry to hear about the playback issue with the channel.

Could you provide us with more details about your concern? What are the steps to reproduce the issue you are seeing? Does the issue only occur on that specific channel or all channels on your Roku device? What troubleshooting steps have you already taken to try to resolve the issue?
With more details, we will be able to best assist you.

Best regards,

Chel

Jecheal R.
Roku Community Moderator
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