Welcome and thank you for posting here in the Roku Community, @St12!
Thanks for getting in touch. We'd be more than willing to assist you with accessing your Weather Channel subscription.
Firstly, let's try to troubleshoot this app by following the steps provided below:
- Remove the channel: navigate to your Home screen, move to the right, highlight the app, press Star*, then select Remove channel
- Perform a system reboot: navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart
- Re-install the channel: navigate to your Home, scroll and select Store, look for the app, then press Add channel
After doing so, try to log in again to see if this makes any difference. For reference, you may visit our support article dedicated to this: How to resolve a channel playback issue
We'll be anticipating your update.
Best regards,
Carly
Carly Y.
Roku Community Moderator
