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GsaC45
Reel Rookie

Can’t access Pluto TV because it says I have a VPN (SPOILER: I Don’t Have A VPN)

Anybody else having this issue?  

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1 REPLY 1
RokuJechealR
Community Moderator
Community Moderator

Re: Can’t access Pluto TV because it says I have a VPN (SPOILER: I Don’t Have A VPN)

Hi @GsaC45,

Greetings from the Roku Community!

Thanks for letting us know about your issue with the Pluto TV app/channel on your Roku device. We would happily investigate this issue further, but we need more details.

  • When did you notice the issue start?
  • Do you observe this behavior while using other channel(s) on your device?
  • Are there any changes in the setup or settings of your Roku device or your network provider that might cause the problem?
  • What troubleshooting steps have you taken so far to resolve the issue?
  • Have you tried removing the channel you observed this issue on from the Roku home screen? Then, restart your device. Once it loads up again, add the channel and try playing content again.

With more detailed information, we'll be able to assist you further.

All the best,
Chel

Jecheal R.
Roku Community Moderator
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