Channels & viewing

[js162]

Can access an app but no content is available. Have removed and reinstalled. 

[renojim]

What app?  It's probably a provider issue that Roku has nothing to do with.

[js162]

Conspyre TV

[RokuJohnB]

Hi @js162,

A warm welcome here in the Roku Community!

We will be more than happy to assist you further. Please try to restart your Roku device by going to settings, system, power, and system restart.

Let us know how it works, and we will continue to assist you even more.

Best regards,                                                                                                                                            John

[renojim]

@js162, I tried it and it seems to be a dead app.  That their privacy policy link in the Channel Store leads to a dead page doesn't exactly inspire confidence in the developer.  They have a contact link.  You might try that.

https://conspyre.tv/contact

[js162]

System restart did not work. Thank you.

[RokuERey]

@js162,

Thanks for the update!

In this case, we'd recommend reporting this to the channel support team using the link provided by @renojim.

Most of the channels on Roku are managed directly by the channel providers themselves.

Feel free to get back here on how things turn out or if there's anything else we can do to further assist you.

Best regards,
Rey

[js162]

Many thanks! Will let you know what they say.