Channels & viewing

[Flyer_777]

Missing episodes: All of 2025 except the first episode on Britbox app purchased through Roku. 
Unsure on problem start date. 

[RokuJharra-Q]

@Flyer_777 

Thanks for the update! We're interested in learning more about this issue. Can you tell us the specific season and episode that are missing on BritBox through the Roku channel?

This info will help us look into it further.

Roku Community Team

[Flyer_777]

Hello-

It’s the labeling of the episodes actually. Newer episodes have been relabeled “Best in Paradise” instead of listed by episode title. I finally figured out by comparing the list on Roku to those on Britbox that I should look under Season 14 to find the rest of them. 

[SaintM26]

Roku is missing episode 4 of season 14 Death in Paradise. Please fix this. I just cancel my subscription but still have 2 more weeks to resubscribe.

[Mullis1]

Season 14 now has episodes 1,2,3,5. 4 is missing. This is thru Britbox purchased thru Roku. I talked with a Britbox Rep and was told give 48 hrs for episode 4 to arrive (already 48 hr late) and when talked with Britbox again they said 5 was available but 4 wasn’t. This did show up Thursday but still no episode 4.

[Mullis1]

Season 14 episode 4.

[Garrigl]

Same problem. Brit Box on Roku Channel Season 14 Episode 4 missing. 

[RokuTakashi]

Hey, everyone.

Thanks for flagging this to us.

Our team has reviewed the missing episodes with the TRC content on Britbox: Death in Paradise. 

We are now working on the issue and keep you updated on the progress.

Thank you for your patience and understanding.

Best,
Roku Community Team.

[MPG56]

We watched the 1st episode of Season 14 and it is still available. Somehow we watched episode 2 but it is not there anymore. The rest of Season 14 is not there.

[RokuJharra-Q]

@MPG56 

Thanks for the post and the extra info about this issue! Just wanted to let you know we're on it and will keep you in the loop as soon as we have an update.

Thanks again!

Roku Community Team