Hi, @cloud216merlin.
Greetings from the Roku Community!
Thanks for letting us know about this. We'd be happy to provide further information and help you contact the right support.
Since this is an isolated case involving the BritBox app exclusively, we strongly advise that you contact their Support team for further assistance and clarification since this is inside their app's interface.
Please be advised that the majority of content on the Roku platform comes from streaming channels maintained and updated independently by the channel's provider.
You may reach them here: BritBox Support
We hope this will get sorted out soon so you can continue to enjoy streaming BritBox on your Roku. Feel free to respond if you need further help.
Warm regards,
Carly
Carly Y.
Roku Community Moderator