Welcome, and thank you for posting here in the Roku Community, @Tonya0625lewis!
We appreciate you letting us know about the streaming issues you've encountered with the Now Thats TV app on your Roku. We'd be happy to suggest some steps to help you troubleshoot and provide further information.
Let's try refreshing the system of the Now Thats TV on your Roku by following the steps provided below:
- Remove the channel: navigate to your Home screen, move to the right, highlight the app, press Star*, then select Remove channel
- Perform a system reboot: navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart
- Re-install the channel: navigate to your Home, scroll and select Store, look for the app, then press Add channel
You may also check this support article dedicated to this: How to resolve a channel playback issue
However, if you're still having trouble accessing it using your subscription account, we highly recommend directly contacting the channel provider for further assistance. Please note that Roku doesn't manage channel logins or authentication, and many Roku channels are developed and maintained independently by the channel providers.
You may reach them here: Now Thats TV Support
We hope you find this information helpful.
Best regards,
Carly
Carly Y.
Roku Community Moderator
