Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Wildwoodgirl
Reel Rookie

BBC Select via Roku channel not working

I got a subscription to BBC Select a few days ago, everything was fine Until Saturday evening , I have been unable to get any show to play, I can go thru and select whatever, pull up episodes, but hitting "ok" or "play" just blips the screen and I stay on same page, NOTHING will play. No issues on any other Roku program or any other ap. I am not given option to "remove ap" on BBC Select to try and see if adding it back fixes it (I assume because it is on "Roku channel"??). HELP PLEASE!

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5 REPLIES 5
klross1
Newbie

Re: BBC Select via Roku channel not working

I’m having the exact same problem. Have you had a reply?

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Rosebud3
Reel Rookie

Re: BBC Select via Roku channel not working

Exact same thing happened to me and like you I can’t delete and reinstall the app. I can access BBC Select through Prime via the free 7 day trial, so it appears to be a Roku issue. I wonder if it’s tied to the software update I installed on Friday? Hope they fix the issue soon.

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Wildwoodgirl
Reel Rookie

Re: BBC Select via Roku channel not working

Not yet, someone else they are having same issue as well and feels it a "Roku thing"

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Wildwoodgirl
Reel Rookie

Re: BBC Select via Roku channel not working

Hope so!

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Rosebud3
Reel Rookie

Re: BBC Select via Roku channel not working

BBC Select is working for me now. Only thing I can think of is that we lost power last night so the modem was rebooted. I tried that before, but for some reason it worked this time. So try rebooting your modem.