- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Apps stopping randomly and returning to roku home
I recently purchased a new roku ultra from day one the apps have randomly stopped and retuned to the roku main home page. I have checked all the settings be sure to turn off any power saving options on the roku as well as on n the settings of the apps. I have even tried a factory reset and then checking the power saving options again to make sure they are all turned off but the apps are still stopping randomly for no reason. Yes I have checked my internet and it is working fine it is not turning off or restarting or anything like that. This is extremely annoying I am ready to return this dang thing and go back to the junk software that came in my tv
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Apps stopping randomly and returning to roku home
You may have just received a lemon. The only thing I could suggest is to try a wired connection if possible. If exchanging it is easy, you might want to go that route.
Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
I am not a Roku employee.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Apps stopping randomly and returning to roku home
Some apps, like all programs, are more buggy than others. ESPN+ for me tends to restart/reboot the Roku from time to time - it's just a glitchy app. If it's happening constantly then maybe there is more going on.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Apps stopping randomly and returning to roku home
It’s not a glitchy app it’s ALL apps
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Apps stopping randomly and returning to roku home
I too would try wired to see if it’s a “wi-Fi issue”. Make sure to keep track of your store’s exchange/return period so you can get it back within that time. It sounds like you’re probably at no more than day 2 or 3, so probably fine. I would exchange it and see if has the same problem.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Apps stopping randomly and returning to roku home
Not on hear for rating..
ROKU fix your Problem.. forget your community fixers with Respect to all the Community..
ROKU stand up to the plate own your problem. Stop pushing it back to we the Community..
ROKU it is your TELEVISIONS It Is Your Problem.. Fix it... I have done .
I have Rebooted modem many times.
I have deleted Re downloaded Problem channels , Many times. I HAVE DONE MY PART..
NOT ON THE COMMUNITY TO EARN RATINGS.. I pay $ 750 for ROKU television, I pay 445.00 dollars for a 2nd ROKU tv..
I work 50 hours a week plus.. I exspect YOUR TELEVISION TO WORK.. I HAVE SPENT HOURS trying to find a solution.. o lt to get NO HELP FROM YOU...
COMMUNITY LET'S START A DEMAND LETTER.. THERE ARE THOUSANDS OF US WITH THE PROBLEM
ROKU STAND UP TO THE PLATE NOW!!!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Apps stopping randomly and returning to roku home
Hi Community users,
We're sorry for the inconvenience, and we appreciate your reports about this playback issue you're experiencing.
Try accessing it with the use of a mobile hotspot to see if there are any differences.
Regards,
Rey
Roku Community Moderator
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Apps stopping randomly and returning to roku home
Have completed everything at least 10 time latterly. Completely restart to FACTORY. With respect
Does not help .. ROKU fix YOUR PROBLEM
Or everyone there is thousands of us having same problem
We can unite
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Apps stopping randomly and returning to roku home
Done that
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Apps stopping randomly and returning to roku home
You guys don't really care