Hi @Mjbarnes,
A warm welcome here in the Roku Community!
It is important to keep in mind that we do not program any apps for our channel partners. They will most likely provide a variety of app bundles tailored to the platform, and the channel partner is solely responsible for managing these apps.
Because there may be some instances in which the particular channel provider demands additional information or facts on the subscribers we do not have access to, we recommend that our customers contact the channel provider directly.
Please let us know if there's anything else we can help you with.
All the best,
Chel
Jecheal R.
Roku Community Moderator