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sqrtofpi
Reel Rookie

Fireplace Master Collection "screensaver" not a screensaver and music off setting does not work

I recently purchased Fireplace Master Collection - Fire Video Screensaver to Relax, Meditate & Sleep in 4k.

The first disappointment is that this is NOT a screensaver per se, even though it calls itself that. I want to be able to set up a "live fireplace" screensaver in the screensaver settings, so it automatically comes on after the delay time. (Several years ago, this WAS a screensaver that could be installed for FREE, but no longer.) Instead, this is a "channel" that I have to go to when I want it on.

But the bigger disappointment is that I JUST WANT THE CRACKLING FIREPLACE. The "settings" have a separate control for "music" on/off, I have set it OFF, it shows the icon on the screen grayed out like it is OFF, but the music still plays. So I can either mute the whole thing and have NO sound, or have the music play over the crackling fireplace. Neither is what I thought I was buying!

Any suggestions? Am I missing something about the music muting function?

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2 REPLIES 2
makaiguy
Community Streaming Expert

Re: Fireplace Master Collection "screensaver" not a screensaver and music off setting does

@sqrtofpi-

See this related thread: https://community.roku.com/t5/Channels-viewing/Fireplace-Apps-by-the-Developer-Nextin/td-p/932210

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
sqrtofpi
Reel Rookie

Re: Fireplace Master Collection "screensaver" not a screensaver and music off setting does

Thank you! I did see that thread. I will reach out to the developer and will update here if I get any resolution.

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