Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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bohratom
Streaming Star

Android and Amazon Roku app do not have Roku channel button

I have the Roku app both on my android device and also on my amazon fireHD device and both do not have the Roku Channel button, it only has Home-Remote-Devices. I do have the Live TV channels on my Roku 4K TV but trying to troubleshoot why they are not on the other apps.rokuwatch.jpg

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4 REPLIES 4
RokuTakashi
Community Moderator
Community Moderator

Re: Android and Amazon Roku app do not have Roku channel button

Hi @bohratom,

Thanks for reaching out here on the Roku Community!

We hear that you're unable to find The Roku Channel option. Make sure to download the official Roku mobile app and access The Roku Channel to stream thousands of free movies or at a low cost. You can download the official Roku mobile app at this link: Roku mobile app

Let us know what you find out.

All the best,

Kash

Takashi O.
Roku Community Moderator
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bohratom
Streaming Star

Re: Android and Amazon Roku app do not have Roku channel button

The version of the Roku app I installed is the same as the link you provided for android.

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RokuAnjelie
Community Moderator
Community Moderator

Re: Android and Amazon Roku app do not have Roku channel button

Hi @bohratom,

Thank you for keeping us updated! Have you attempted to uninstall the application and then reinstall it? 

If you haven't, could you please try doing so, and let's see if it makes any progress?

Thanks,

Anjelie

Anjelie A.
Roku Community Moderator
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bohratom
Streaming Star

Re: Android and Amazon Roku app do not have Roku channel button

Tried that earlier with same result. 

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