Channels & viewing

[bohratom]

I have the Roku app both on my android device and also on my amazon fireHD device and both do not have the Roku Channel button, it only has Home-Remote-Devices. I do have the Live TV channels on my Roku 4K TV but trying to troubleshoot why they are not on the other apps.

[RokuTakashi · Accepted solution]

Hi @bohratom,

Thanks for reaching out here on the Roku Community!

We hear that you're unable to find The Roku Channel option. Make sure to download the official Roku mobile app and access The Roku Channel to stream thousands of free movies or at a low cost. You can download the official Roku mobile app at this link: Roku mobile app

Let us know what you find out.

All the best,

Kash

[bohratom]

The version of the Roku app I installed is the same as the link you provided for android.

[RokuAnjelie]

Hi @bohratom,

Thank you for keeping us updated! Have you attempted to uninstall the application and then reinstall it? 

If you haven't, could you please try doing so, and let's see if it makes any progress?

Thanks,

Anjelie

[bohratom]

Tried that earlier with same result.