Channels & viewing

[scruffles]

Anyone else having this issue? 2 device both reset although the channels were there when I first turned the TV on then disappeared after connecting to Roku account server. Checked my account and all of my setup is gone. What a hassle to setup everything again.

[RokuJechealR]

Hi @scruffles,

Thanks for your first post here in the Roku Community!

We are interested in learning more about the problem you are experiencing. Are you encountering any error messages or error codes? Are there any recent changes on your Roku device, perhaps in the setup or settings, that might cause the problem? In addition, can you please provide a step-by-step description of the issue you are encountering?

We will be better equipped to provide further assistance by providing additional details.

All the best,

Chel