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Sr50
Newbie

Ad to subscribe to MAX. It will not let me go to home page

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RokuTakashi
Community Moderator
Community Moderator

Re: Ad to subscribe to MAX. It will not let me go to home page

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Hi, @Sr50 

Welcome to the Roku Community.

Thanks for posting your inquiry regarding a concern with subscribing to Max, and we're here to assist. For us to take a further look into this, we'd like to collect a few details first.

May we know where you saw the ads for the Max subscription? Also, what specific behavior does the issue show?

In the meantime, Roku customers can subscribe to the Max ad-supported plan or ad-free plan. Customers can sign up on their Roku device or by visiting go.roku.com/max. For more information, you can visit this Roku Newsroom link at Max on The Roku Channel.

Keep us posted.

Best wishes,
Kash

Takashi O.
Roku Community Moderator

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RokuTakashi
Community Moderator
Community Moderator

Re: Ad to subscribe to MAX. It will not let me go to home page

Jump to solution

Hi, @Sr50 

Welcome to the Roku Community.

Thanks for posting your inquiry regarding a concern with subscribing to Max, and we're here to assist. For us to take a further look into this, we'd like to collect a few details first.

May we know where you saw the ads for the Max subscription? Also, what specific behavior does the issue show?

In the meantime, Roku customers can subscribe to the Max ad-supported plan or ad-free plan. Customers can sign up on their Roku device or by visiting go.roku.com/max. For more information, you can visit this Roku Newsroom link at Max on The Roku Channel.

Keep us posted.

Best wishes,
Kash

Takashi O.
Roku Community Moderator
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