Channels & viewing

[jac7744]

Why does Acorn have such a mess with their episodes. Rebus has series 2 and 3 duplicated, other episodes missing Crownies has missing / mis numbered episodes. makes watching out of sync.

[RokuJechealR]

Hi @jac7744,

Thanks for posting here in the Roku Community!

To confirm, are you subscribed to Acorn through Roku Pay or are you subscribed to the channel provider directly? Also, what troubleshooting steps have you taken to try to resolve the issue?

In addition, have you tried restarting your Roku device to see if it helps? To restart, please navigate to Settings > System > Power > System restart. (If you do not see the Power submenu, skip to the next step.).

We look forward to hearing from you and looking closely into this issue.

All the best,

Chel

[jac7744]

the episodes are on the pay provider direct, now I am having problems trying to watch blindspot on roku pay britbox, episode 2 and 4 missing yet is available on the pay provider direct. restarting  does nothing