They suggested that I cancel my subscription on Roku and restart on their web site. Cancelled my subscription (time left to 12/11). Went to Roku web site and was already enrolled in Roku. Good to go?? They did indicate some software fix at their end. Not really sure what is going on, but Acorn is working just fine at present.
Are you saying you are now paying two subscriptions? One through Acorn TV and the other through roku? You cancelled the roku sub but was still charged. Then signed up at Acorn TV site. I don't understand how paying two subscriptions solved the original problem?