Hi,
Has a solution been found in the meantime? I have the same issue over a year later with my new Roku Express 4K. Now I’m seriously considering returning the product.
Hi @Wima,
Welcome to the Roku Community!
Could you provide us with more details about your concern? What are the steps to reproduce the issue you are seeing? Does the issue only occur on that specific channel or on all channels on your Roku device? What troubleshooting steps have you already taken to try to resolve the problem?
With more details, we will be able to best assist you.
All the best,
Chel
Hi @RokuJechealR ,
I am having the exact same problem that has been discussed in the thread. Livestreams on the (latest version of the) ARD channel are not working. Your colleague wrote a year ago that the responsible team is looking into the issue. So, has the bug still not been fixed?
Best,
Wima
I have the same problem: None of the livestream from the ARD-Mediathek channel works. All other streams are ok. I got the errorcode: T1_4_0 after a few seconds.
Streamingbox: 3940EU Roku Express 4k
OS-Version: 12.0.0 Build 4184-CR (latest)
App-Version ARD-Mediathek: 1.0 Build 24 (latest)
I hope you can offer a quick solution.
I Hope you can find a quick solution.
@kparadies I‘m also hoping for a quick solution. My specs are exactly the same as yours. But as the problem has been known since early last year, I‘m afraid it‘s not looking too good…
Best,
Wima
I thought I replied here yesterday, but I can't find the reply:
After I unlocked the developer interface on the box, I installed a sample app. In the Config.brs I then changed the URL for some livestreams. And voila, I can enjoy the livestreams of the ARD-Mediathek.
Activating developer mode is descriped here: https://developer.roku.com/de-de/docs/developer-program/getting-started/developer-setup.md (in geman).
I found the URL for the ARD-Channel and others here: here: https://gist.github.com/Axel-Erfurt/b40584d152e1c2f13259590a135e05f4
The sample app is here: https://github.com/rokudev/multi-live-channel
Important: The streams must have "hls" as streamFormat!
Anyway, it worked for me. All tips without guarantee and use at your own risk. Have fun!
Klaus
Hello axel99092,
Thank you for your inquiry.
I may have the solution to the problem.
I have made the following changes:
Replace curPos with "-1". Stream then starts about 30 seconds before the current time.
source/main.brs
...
if playContent then
m.video.visible = true
'stop
==> 'm.video.content.PlayStart = curPos
==> m.video.content.PlayStart = -1
m.video.control = "play"
m.global.AdTracker = 1
m.AdTimer.control = "start
end if
...
And to suppress the ad timer (comment out both lines):
components/HomeScene.brs
...
==> 'm.AdTimer.control = "start"' ==> 'm.AdTimer.observeField("fire")
==> 'm.AdTimer.observeField("fire", "change")
...
That should help for now. To make it clear again: This is just a workaround until Roku finally updates the ARD-Mediathek app.
Many greetings
Klaus
Thanks, that helps.
@kparadies wrote:This is just a workaround until Roku finally updates the ARD-Mediathek app.
For me it's more than that, I can combine all channels (e.g. ARD / ZDF) in one app.
greetings
Axel