Channels & viewing

[RokuRiamie-D · Accepted solution]

Hi @Rigonjenn,

Welcome to the Roku Community!

We understand that you are having trouble playing 2 Broke Girls content on the Roku Channel. No worries, help is here.

As we replicated it on our end, we were able to play the 2 Broke Girls content on the Roku Channel. What we suggest is to try the following:

• Software update your Roku device:

1. Press Home on your Roku remote
2. Scroll and select Settings
3. Select System
4. Select Software update
5. Select Check Now to manually check for updates

• Restart your Roku device: 

1. Press Home on your Roku remote
2. Scroll and select Settings
3. Select System
4. Select Power. If you do not see a Power submenu, skip to the next step.
5. Select System restart

If the issue persists please let us know.

Thanks,
Riamie

[NoelBuddyBobo]

It looks like this is not fixed

[RokuTakashi]

Hi, @NoelBuddyBobo 

Thanks for posting, and welcome to the Roku Community.

We understand your concern regarding the content on The Roku Channel, 2 Broke Girls that is tagged as free but won't play, our team would like to know more about this and see how we can assist, 

To help us better understand the issue, can you please provide the details below:

• When accessing the content, are you receiving any error codes or messages?
• Is this the only content that is not accessible?
• Is this happening to all episodes of the 2 Broke Girls? If not, what specific episodes are affected?

With more details, our team can investigate on this matter further. 

Thanks,
Kash