Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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peternb
Level 7

Vimeo App Not Working

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Within the last few month, the Vimeo app on Roku has stopped working. I try to sign in to link my account, but the code that the Roku app generates is not correct when I type it in to the Vimeo website. I'm told to "contact the app developer". 

I have already tried deleting the app, restarting my system, then loading the app again. I still get the same issue. 

1 Solution

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AndrewKG
Level 7

Re: Vimeo App Not Working

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11 Replies
SDr
Level 7

Re: Vimeo App Not Working

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Code does not work says to contact the app developer. Please advise

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shepdave
Level 7

Re: Vimeo App Not Working

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I have the same problem. I just downloaded the Vimeo app to the Roku, logged in to Vimeo on my phone, and entered the activation code from the Roku screen. I got a message saying “Oops! Something went wrong. Contact the developer.”  I’ve deleted and reinstalled the Vimeo app. 

I just successfully activated Vimeo on an Apple TV in another room, so I know nothing is wrong with my account. This is obviously a Roku problem. Please help. 

AndrewKG
Level 7

Re: Vimeo App Not Working

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Same problem here.

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AndrewKG
Level 7

Re: Vimeo App Not Working

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peternb
Level 7

Re: Vimeo App Not Working

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Just coming across your reply now, thank you for linking. Disappointing, but at least we know. 

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Some
Level 7

Re: Vimeo App Not Working

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So...if I'm understanding...if the ROKU device is all I have for streaming to my older (2016-17) TV, I can't watch the new Vimeo on Demand (VoD) movie that I just purchased on my TV?  Is that true for all Roku - or just older ones (I have a 3700x).  Thank you for your time in posting.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Vimeo App Not Working

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@Some

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact Vimeo support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Vimeo support here: https://vimeo.com/help/contact
 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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TazmanRocks
Level 8

Re: Vimeo App Not Working

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So what you're saying is that the Vimeo app is totally useless on my new Roku TV?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Vimeo App Not Working

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@TazmanRocks

Thanks for the post.

Can you please clarify the issue you are experiencing?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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