Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Undress
Level 7

Roku in Uruguay

I live in uruguay and brought the Roku Premiere. I’m trying to install some services but the only one available is Netflix. No HBO, No Disney+ No Amazon Prime are available to download. There’s anything I can do? Or I brought a totally useless device?

0 Kudos
4 REPLIES 4\
RokuKariza-D
Roku Employee
Roku Employee

Re: Roku in Uruguay

Hello @Undress

Thanks for the post.

Please be advised that Roku Player or TV can be activated on any Roku account, however, channel availability/access will vary from region to region. Channels that are currently available in any given region are certified for the Roku devices sold in that region.

For more information, you'd want to contact any specific channel/service provider to inquire further about which Roku devices they support their channel (app) on in your current region.

We appreciate your understanding.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
0 Kudos
Deon
Level 7

Re: Roku in Uruguay

"Channels that are currently available in any given region are certified for the Roku devices sold in that region." Hello. This is the issue, though. I also live in Uruguay and before I purchase, I would like to know which "channels" (streaming apps in any other language) are available in Uruguay. I would like to watch international sport, so would like to subscribe to Sky Sport via your "Now TV" channel. Where can we get a list of apps/channels available in Uruguay? Surely you don't expect us to approach each service provider individually to check? Please be more helpful. Thanks.

0 Kudos
RokuMary-F
Roku Employee
Roku Employee

Re: Roku in Uruguay

Hi @Deon,

We appreciate your post.

I understand that you want to know how you can access channels like Sky Sports through Now TV in your region.

Currently, Roku players are not officially marketed or sold to Uruguay, but your Roku player should work fine in any country.

In addition, please be aware that channels are developed by each service provider themselves. You'll want to contact Now TV support to see if they have any plans to develop and offer a channel for their service on the Roku platform in your region. 

Thanks,

Mary

0 Kudos
Deon
Level 7

Re: Roku in Uruguay

Hi Mary

 

Thanks for your response. So, basically, Roku cannot tell me which channels/apps will be available for me if I purchase, for instance, a Roku Streaming Stick+ in Uruguay?

 

Thanks,

Deon

0 Kudos