Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
When using the Roku channel no show will play. Have tried multiple shows and when hitting play it returns immediately to the description page. Live TV will work fine. It is a Roku Streaming Stick + just bought last week. Shows we have tried are Bewitched, Annie, etc.
When problems are confined to a particular channel, it may be that the channel did not install correctly, has received a faulty update, or has subsequently gotten corrupted. A reinstall of the channel to get its latest version may fix the problem, so give it a try. Remove/reinstall procedure:
Highlight channel on home screen.
Press * key and choose Remove channel option.
IMPORTANT- DON'T SKIP: Restart the Roku to clear its memory via Settings > System > System restart. (On a Roku TV, this is Settings > System > Power > System restart.)
Reinstall the channel. Note it will be added to the END of the channel grid.
If channel requires a login, you may need to log in anew.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.
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Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600