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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Kincaid
Level 7
4 weeks ago

Roku ap not working on Firestick in Canada?

I just purchased my Amazon Fire stick here in Canada because I saw the announcement from Roku saying the channel is now supported. I can open the ap but I get this message "The Roku channel is temporarily unavailable. Please try again in a few minutes". A day later I am still getting the same message. 

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MaryFranco
Roku Employee
Roku Employee
3 weeks ago

Re: Roku ap not working on Firestick in Canada?

Thanks for the inquiry, @Kincaid.

Currently, The Roku Channel is available to access in Amazon Fire TV streaming devices, Fire TV Edition smart TVs, and Fire TV Edition soundbars in the US region.

For more information, check out our post on the Roku Blog here: https://blog.roku.com/amazon-fire-tv

Thanks,

Mary

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Kincaid
Level 7
3 weeks ago

Re: Roku ap not working on Firestick in Canada?

Bummer but thanks for the reply. 

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