Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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LLYWA
Level 7

Does Fox News not work on ROKU?

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Fox News and Fox Business News are the only stations that constantly have connection issues.  I have logged in repeatedly for a week and still those two channels do not work. 

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optikhog
Level 13

Re: Does ROKU have something against Fox News?

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Huh? Roku is not responsible for the content or upkeep of the channels. You will want to reach out to Fox News Corp Corp. for help.

 

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optikhog
Level 13

Re: Does ROKU have something against Fox News?

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Huh? Roku is not responsible for the content or upkeep of the channels. You will want to reach out to Fox News Corp Corp. for help.

 

View solution in original post

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markpatrick4
Level 7

Re: Does ROKU have something against Fox News?

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ROKU is censoring FOX NEWS and not allowing us to have an opinion on who we the people want to listen to.  Sign of the end times!

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optikhog
Level 13

Re: Does ROKU have something against Fox News?

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Please site your evidence of this.  As stated MANY times, FOX NEWS is in charge of the content on the FOX NEWS channel.  If you have problems, please take the time to contact them.

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StreamerUser
Community Streaming Expert

Re: Does ROKU have something against Fox News?

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There was an update to the FoxNews app yesterday 11/9 (3.15.101320201015) after which I was required to re-login/re-authenticate with my TV provider. 

Other than that issue (which happens with some frequency for different apps), all of the FoxNews content streams normally/without problems.

There is no censoring/suppression of the FoxNews app and/or its streaming content

FoxNews (like many app providers) simply needs to do a better job maintaining their app, especially across system and app updates/upgrades.

StreamerUser
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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PlasticJesus
Level 7

Re: Does ROKU have something against Fox News?

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YouTube TV on Roku has had problems with Fox news since early October. I don't know why this problem is marked solved. Fox news works fine on YouTube TV with the app on exactly the same network as my Roku is on and Fox news replays consistently have issues on Roku where there are no issues on the mobile app.

Maybe instead of dismissing the problem you can actually look into it.

It is easily and consistently reproducible.

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StreamerUser
Community Streaming Expert

Re: Does ROKU have something against Fox News?

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@PlasticJesus wrote:

YouTube TV on Roku has had problems with Fox news since early October. I don't know why this problem is marked solved. Fox news works fine on YouTube TV with the app on exactly the same network as my Roku is on and Fox news replays consistently have issues on Roku where there are no issues on the mobile app.

Maybe instead of dismissing the problem you can actually look into it.

It is easily and consistently reproducible.

Different issue - the OP is about the FN and FBN apps - not the YT TV app.

YT TV has had issues with the playback of their recordings of FN evening content before midnight - on all platforms, not just Roku.

Again, this is an entirely different/separate issue from that claimed in the original post.

You should take the issue up with YTTV support if you are having problems streaming FN/FBN content through YTTV (They'll likely credit you at least half a month).

StreamerUser
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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WHY123
Level 7

Re: Does Fox News not work on ROKU?

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Fox news delay works on YouTube Fox News Live channel does not

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davjanhenderson
Level 8

Re: Does ROKU have something against Fox News?

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I have to renew my sign up almost daily.  I have cable service with WOW cable in Florida, so have access to the ROKU app for Fox News.  I don't have the problem on another TV with a Firestick and I have other Fox apps with no problem either.

If ROKU want so keep up, they may want to meet with the app developer to solve the problem.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Does ROKU have something against Fox News?

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@davjanhenderson

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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