Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Anyone else having issues with the discovery plus app? Ours keeps pausing and skips about 1 second of dialogue. We have restarted, deleted, signed out, re loaded, restarted router. Continues to happen. Any ideas or similar issues?
As previously stated, for more information about that channel's features and functionality, you'll want to contact Discovery+ support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.
Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote, and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.
If that still doesn't clear up the issue you're experiencing, we recommend contacting the channel provider directly to follow-up for more help. They’ll be able to best assist with any issues that are occurring within their channel.
You can reach Discovery+ support here: https://help.discoveryplus.com/hc/en-us
Yes it pauses every 5 mins or sonfor 3 to 5 seconds!! Constantly... very annoying please fix asap. Can't uninstall because roku won't let you and I've even tried turning the 4k setting down to 1080p and still doent help. WHY!!!! Please update soon or fix. I can't take much more even though its such an awesome app!!!!
I'm having the same issues with pausing for about 3 seconds, seems it happens every 5 minutes. I have 2 TV's with Rokus and both are having the same issue. I'm also experiencing a blackout screen with no sound after an episode of what I'm watching ends. Very frustrating. Don't think I'll be signing up after the trial ends