@DP731 wrote:
Dan, Roku has a 3 on top. Model 4200x
Thanks for that. The 4200 was released Mar 2013, so it's now over 11 years old. While I don't think the error message is accurate (about being not available) it's entirely possible HBO has dropped support for that old of a player. I just tried MAX on my Ultra 4800, which is now four years old, and it's working fine.
It's also possible your Internet provider has done something with your connection to the Internet that is making the MAX servers think you're somewhere you are not. I'm also assuming you are not using a VPN on your home network, as that too could cause a mis-location.
Whatever your public IP address is, that's what services use to determine where you are located. I can provide an example: I work for the federal government (for two more weeks, then retirement!) and when I'm on our internal network our Internet access is through a connection in Oklahoma. So it doesn't matter that I'm in Seattle, or when I travel somewhere else, my Internet connection always puts me in OK, which makes for some odd advertisements on web pages. Just to confirm where the Internet thinks you are located, you can use this web site to see. https://whatismyipaddress.com/
Dan
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