Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Brittmuse24
Level 7

Re: A&E App wont load

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I’m having the same problem with mine on A&E it kicks me off. I’ve tried rebooting, Uninstalling the app and reinstalling it. Nothing works. Help please!! 

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brit1227
Level 7

A&E app keeps crashing

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When I open the A&E app on my Roku TV, I’m signed in & I can watch episodes just fine. But when I try to watch live TV, the app crashes every time. I’ve deleted the app, reinstalled, logged in again, but nothing seems to work. 

mlherb
Level 7

Re: Crashing and going back to Roku screen

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This keeps happening to me too.

I’ve been watching live tv from the A&E app since 8pm (it is now 10) and at the top of every hour it crashes back to the home screen and I cannot access live tv again until about 30 mins pass.

Everything is up to date and I have tried the system restart option and to no avail. It’s extremely frustrating when you’re trying to watch a 3 hour program and end up missing a total of an hour because Roku keeps booting you off. Extremely frustrating. 

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Roku Employee
Roku Employee

Re: A&E app keeps crashing

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@brit1227 

Thanks for the inquiry.

For more information about that channel's features and functionality, you'll want to contact A&E support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach A&E support here: https://aetn.zendesk.com/hc/en-us

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Erikag03
Level 1

Re: A&E App wont load

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Yes! It’s driving me crazy! Live tv was working for an hour and now it kicked off. Mid LivePD! The most frustrating thing ever! 

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