Hi @Renee69,
Welcome to the Roku Community!
We noticed in your post that your Roku cameras are not recording events. We would be more than willing to sort this out for you.
It is important to know that Roku cameras will only record events if you have an active subscription to Roku Smart Home. Kindly double-check your Roku account to see if you have an active subscription by following the details below:
- Sign in to your Roku account
- Select Manage Your Subscriptions
- Under Active subscriptions, you will see if you have an active subscription to the Roku Smart Home app.
For more details please visit our Roku support article: How to sign up for and manage a Roku Smart Home Subscription for cameras & doorbells
We hope you find this information helpful. We look forward to your response.
Regards,
Riamie
Riamie D.
Roku Community Moderator