Cameras & doorbells

[Zimmerhome]

I have a Roku wireless doorbell, it worked for several months, and the stopped showing live feed, it is connected to my network, I can use both the speaker and microphone and can also make edits via. network to change the chime type, occasionally I will get the error 20008

[RokuJohnB]

Hi @Zimmerhome,

Greetings from the Roku Community!

We want to further investigate this issue that you're having with the Roku wireless doorbell. May we know where you are trying to watch the live stream on your Roku doorbell camera? Is that on a Roku device or on the Roku smart home app? Can you please provide us with a screenshot or photo of the error message or code that you're getting?

With detailed information, we will be able to assist you further.

Thanks,                                                                                                                                                  John

[Cjohns910910]

im constantly getting this error code. I can never view my video door bell. I have moved my modem amd router and even received a new router and modem and all of my roku cameras have issues but I get the error code 20008 on my video door bell as well.

[RokuMaryEF · Accepted solution]

Hey everyone,

If you're encountering error 20008, here's a quick resolution to try:

1. Reboot your router – Sometimes a simple restart can help resolve connectivity issues.
2. Move the Chime closer to your router – This can improve the connection and may help fix the problem.

Give these steps a try and see if that solves the issue! Let us know how it goes.

If you're still experiencing this issue:

• Start a new thread in the Community.

We'll be closing this discussion now.

Thanks,
The Roku Community Team

Was this post helpful? click Kudos 👍