Cameras & doorbells

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Ramon1456
Newbie

Wire free camera connected to internet but not showing live feed

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I’m getting a code on my doorbell camera. IV22-200004. I’ve turned camera on and off, deleted the app, uninstalled the camera from my account and installed it 3 times in different networks and nothing. Camera will not show live feed. Chime is basically right next to it and nothing. SOME ONE PLEASE HELP.

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RokuERey
Retired Moderator

Re: Wire free camera connected to internet but not showing live feed

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Hi @Ramon1456,

We see that you're having an issue with your Doorbell Camera and would like to help you.

Let's see if resetting the camera helps. For more information, you can refer to our Support page here: How to factory reset your Roku Smart Home device.

We hope this helps!

Thanks,

Rey

ERey.
Roku Community Moderator

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RokuERey
Retired Moderator

Re: Wire free camera connected to internet but not showing live feed

Jump to solution

Hi @Ramon1456,

We see that you're having an issue with your Doorbell Camera and would like to help you.

Let's see if resetting the camera helps. For more information, you can refer to our Support page here: How to factory reset your Roku Smart Home device.

We hope this helps!

Thanks,

Rey

ERey.
Roku Community Moderator
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