Cameras & doorbells

[Jdmosley73]

Roku why can there only be one user in video doorbell??? And why don’t you have an actual support page??? If this is not resolved quickly I will be returning it and doing an horrible review to all my followers to never buy Roku devices because no support what so ever. I mean how hard is it to  a) create a pin and give it to people who you want to have access. B)  Simply say anyone on my network can connect to the camera if they have a Roku account. Geez Roku git with it already waste of money.

[RokuERey]

Hi @Jdmosley73,

We're sorry to hear about this, and we appreciate you for reaching us here.

We'd like to help you out and to better understand this could you tell us more about this? If you're looking for support you can visit our support page below.

• Getting to know your Roku Video Doorbell and Chime SE 
• How to set up your Roku Video Doorbell & Chime SE

Or let us know how we can be of assistance.

Thanks,

Rey

[Jdmosley73]

The problem is thee is several adults in the household and unless i create one account and share the login with everyone only 1 person can be connected with the doorbell. I don’t want everyone on my account. So from my understanding I can have multiple users on other doorbells. That’s all I’m saying 

[RokuJohnB]

Hi @Jdmosley73,

Thank you for keeping us posted here in the Roku Community, and thanks for the inquiry!
Please be advised that each Roku camera may only be linked to one Roku account at a time.

If you need anything else, please let us know.

Best regards,

John