We will be more than happy to look further into this issue that you're experiencing. Could you elaborate more about the issue that you're experiencing? What troubleshooting steps have you taken so far?
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Re: Smart home doesn’t work. Poor quality never worked as advertised. Do not use this product.
Good luck with that. Camera’s all worthy of trashcan. I bought 2. Several friends tried to make notifications work. Never notifies. Can’t return after opened and used. Don’t buy ROKU Cameras. Waste of time and money. You will not be happy. There is NO support or humans to help.