Hi @accowan11,
Greetings from the Roku Community!
Thanks for posting regarding the issue with your Roku Smart Home Doorbell. We're happy to help. How far is your device from your network router? Did we recently make any changes to your network or network provider? In addition, what troubleshooting steps have you taken so far to resolve the issue?
We look forward to hearing from you soon.
All the best,
Chel
Jecheal R.
Roku Community Moderator