Cameras & doorbells

[Winchguy]

I have tried several chords and adapters and my device will not charge.  Any other suggestions?  

[RokuRiamie-D]

Hi @Winchguy.

Welcome to the Roku Community!

We understand that you are having an issue with your Roku Smart Home Video Doorbell, which is not charging. No worries, we are more than happy to assist you with this.

For additional assistance, please check your private message. We have sent you further details to help you.

We look forward to your response.

Regards,
Riamie

[Smithtim]

I have Roku wire-free doorbell bought from Walmart. Now the doorbell will not charge. I am using the charging cord that it came with. I’ve even tried other cords. Thinking of canceling my subscription and going with another company if I don’t get any help. 

[RokuRiamie-D]

Hi @Smithtim,

Welcome to the Roku Community!

We understand that your Roku Wire-Free Video Doorbell is not charging. We appreciate the troubleshooting steps you have tried to resolve this issue and are willing to assist you further.

Have you tried plugging it into a different power outlet? If not, please try plugging it into another outlet. We would also like to know when you purchased this Roku Wire-Free Video Doorbell.

We look forward to your response.

Cheers,
Riamie