Issue Tracking Board

[ConnieR]

My Roku outdoor camera is constantly buffering.  Code 45.  I have unplugged it.  Wi-fi is ok but it will not connect

[ConnieR]

I get code 45. I have unplugged camera.  Checked wi-fi. Still not working

[RokuRiamie-D]

Hi @ConnieR,

Welcome to the Roku Community!

We are sorry to hear that your Roku Outdoor camera has an error code 45. No worries, help is here.

This failure is due to the camera having no network connection. 

We recommend you try the troubleshooting steps below:

1. Check that the internet connection for the camera is functioning properly and does not have any outages.
2. Attempt to reconnect by tapping "Reconnect" on the live stream. 
3. Power cycle the camera
   > Unplug the USB cable from the back of the camera.
   > Wait 30-60 seconds and plug back in

If the issue persists, please let us know.

Cheers,
Riamie

[Bogie1]

Wireless camera keeps loosing connectivity. I have to go outside and unplug and plug it back in.  I am getting a error code -45.

[RokuRiamie-D]

Hi @Bogie1,

Welcome to the Roku Community!

We understand that you are getting error 45 on your Roku Outdoor Camera. For more troubleshooting, we suggest you refer to the information we have provided above.

Thank you for your cooperation.

Cheers,
Riamie