Cameras & doorbells

[EdBone]

• I tried submitting a log and it says go to settings.  I have android 14. Not sure about os. Could it be one ui?

[EdBone]

If you could email me I could send you a picture of all the phone information.  

[RokuArjiemar]

@EdBone,

We have sent you a private message requesting additional information, which you can find in your inbox. Kindly take a moment to check and respond to our message. We appreciate your cooperation.

Thanks,
Arjiemar 

[beboo]

Let's explore two possibilities:

1. App Permissions: The app might require specific permissions to capture pictures and videos manually through the app itself. Check if the Roku Smart Home app has storage and camera access enabled in your phone's settings. bazoocam

2. Misinterpretation: It's possible there was a misunderstanding about the functionality. The Roku doorbell captures footage automatically, and you can access those recordings through the app. Manually triggering recordings might not be an available option. camzap

[EdBone]

I manually press the camera button to take a still picture and it says go to settings.  All settings are allowed.  This function works perfectly well on all my other cameras.  Why would it be a settings or a function thats not available if it works on 4 other  cameras? Was this the last post, your final recommendation?